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Shipping & Returns
At McGee & Co., we understand that receiving your items promptly and in perfect condition is of utmost importance. Please review our Full Shipping & Returns policy – our commitment to delivering excellence straight to your doorstep.
Items may arrive separately and be delivered through different carriers or delivery services to ensure the fastest and most efficient delivery. The unique lead time (shipping time frame) for each product can be easily found on its respective product page. Please note, all lead times and any backorder dates are subject to change.While we take great care in packaging and shipping your items, sometimes accidents happen along the way. If your item arrives damaged, simply notate it at the time of delivery on the agent's Proof of Delivery form, if applicable. Next, reach out to our dedicated Customer Experience Team at support@deco-services.com and we will promptly resolve the issue.
Custom upholstery, made-to-order pieces, fabric and rug swatches, furniture, artwork, vintage items, clearance items, and gift cards are all final sale. A handling fee will be applied to items that require special attention and protection during shipping, or that need to be shipped via freight. This fee covers the costs associated with contracting a third-party private carrier who will expertly inspect, handle, protect, and ship each freight piece, as well as additional packaging utilized to safeguard your items throughout the journey. Items may only be delivered to the original address specified during the checkout process. To ensure your items reach their intended destination, please provide an active phone number and email address during checkout to enable your local delivery agent to arrange with you a convenient delivery time.If you need further assistance or have any additional questions, please explore our full shipping and return policies here. We're committed to going above and beyond to deliver excellence straight to your doorstep.
GREENGUARD Gold Certification
Products that have achieved GREENGUARD Certification are scientifically proven to meet some of the world’s most rigorous, third-party chemical emissions standards, helping to reduce indoor air pollution and the risk of chemical exposure, while aiding in the creation of healthier indoor environments.OEKO-TEX Certification
OEKO-TEX items have been thoroughly tested for substances found to be harmful to human health. The extensive testing takes into account numerous regulated and non-regulated substances. Every component of the article (every thread, button, and other accessories) has been tested and is free of these harmful chemicals.
DETAILS
• Material: Polyester
• Material Explanation: Our indoor/outdoor rugs are woven using polypropylene (PET) which is made from recycled plastic bottles. These rugs are crafted to resist fading, mold and mildew. PET fibers are highly durable, making the perfect construction for a high-traffic area rug or indoor/outdoor rug.
• Construction: Hand-Woven
• Construction Explanation: A handwoven rug is braided or woven directly on a loom, which produces a flat or low-profile rug. Handwoven rugs are durable and long wearing. Because they don’t have a backing, flat-weave, handwoven rugs are reversible which can extend their life by rotating and flipping. These rugs are crafted by artisans, so no two rugs are alike.
• Color Description: White and gray ground with tan stripe
ADDITIONAL DETAILS
• Fringe Length: 4"
• Flatweave Thickness: 12-13 mm
Due to the handmade quality of our rugs, they may vary slightly in size and/or color. Rug pattern is scaled to rug size and may vary from the images shown.
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Reviews
- Shannon O.Verified BuyerReviewingCallahan Handwoven Indoor/Outdoor Rug 5' x 8'I recommend this productRated 5 out of 5 starsFeb 5, 2024Beautiful rug!This was the perfect addition to our guest room.
- Meagan C.Verified BuyerReviewingCallahan Handwoven Indoor/Outdoor Rug 5' x 8'I recommend this productRated 5 out of 5 starsJan 27, 2024Indoor rugOrdered this for our nursery and was very pleasantly surprised! The rug is very thick and soft which I was not expecting for an indoor/outdoor rug. Color is just as depicted. Very happy with our purchase
- Nanette S.Verified BuyerReviewingCallahan Handwoven Indoor/Outdoor Rug 8' x 10'I do not recommend this productRated 1 out of 5 starsMar 29, 2024Be AwareI bought two of these rugs for my newly designed backyard. It took a little bit for that to be completed, and when I finally rolled the rugs out in the backyard, they were pink. There are pink threads throughout. While some might like pink, the description of the rug is beige and gray. That it is not. I tried to return and get a refund because it wasn’t clearly identified on the website that it had pink threads in it, and they refused to accept that return. I spent a lot of money, and do spend a lot of money, with McGee because normally, I really appreciate the quality and the uniqueness of their items. However, I am rethinking that based on this experience. It’s a great quality rug, but again, unless you’re looking for something in pink, I would not purchase.M&McGee & Co.Mar 29, 2024Hi Nanette! Thank you for taking the time to review your experience with us. We do apologize for the disappointment here, and that we were unable to honor a claim for this rug as it was delivered back in January. Our team will be reaching back out to you to assist with a return! As for the rug, due to the handmade quality, they may vary slightly in size and/or color. We will ensure changes are made to our product page as needed to reflect these variations. Thank you!
